Service Call.Includes troubleshooting, system inspection, and filing for manufacturer’s RMA replacement for any defective equipment.
1. System Inspection:
• Inspect solar panels, wiring, and components for damage or wear.
• Review system history and reported concerns.
2. Testing & Diagnostics:
• Measure electrical output, check inverters, controllers, and breakers for faults.
• Diagnose performance issues such as shading or equipment malfunctions.
• Provide a recommendation to resolve.
If an RMA is required a 2nd trip charge and any additional labor will apply.
4. Repair, Final Testing, & Reporting:
• RMA/repair is performed.
• Final system check and recommissioning of system.
This service ensures your solar system is functioning efficiently and highlights any necessary repairs or equipment replacement needed to resolve the issue.
Removal/Reinstall.
This service involves removing and reinstalling your solar power system to accommodate a new roof, with steps to ensure minimal disruption and coordination with the roofing crew.
1. System Inspection, Shutdown, & Disconnection:
• Check fuses, breakers, strings/branch circuits, junction boxes, inverters, and panels.
• Safely disconnect the system from the grid and electrical panel.
2. Removal of Solar System:
• Remove solar panels, racking, and wiring, storing components for reinstallation.
• Rooftop junction boxes will remain in place for the roofers to flash.
• Remove fasteners from mounting feet, leaving them in place to be easily removed with the shingles during roof tear-off.
• Buyer agrees to store their solar equipment onsite while the roof is being done.
4. Reinstallation of Solar System (Shingle/Metal/TPO):
• Roofing permit passes final inspection then the reinstallation can be scheduled.
• New roof attachments are used upon reinstallation.
• Reinstall panels, racking, and wiring on the new roof and reconnect to the grid.
Reinstallation of Solar System (Tile):
• The peel & stick is installed, lines are snapped for the tiles, we install our roof attachments.
• New roof attachments are used upon reinstallation.
• Roofer will use a 2″ hole saw to cut the tiles and slide the flashings over the roof attachments.
• We will return when the roofing permit is final and reinstall the balance of system.
5. System Testing & Re-Commissioning:
• Test the system to ensure proper operation and electricity production.
• Final system check and recommissioning of system.
Our service team has over 15 years of experience and is well versed in all major brands of panels, inverters, racking, and roof types. We go above and beyond for our service clients and get the job done right the first time.
